A mobile app to split bike expenses with households sharing bikes.
Role : UX Designer, Visual Designer | Tools : Figma, Miro, Adobe CC, Google forms | Timeline : One week
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/e76b472f-57af-441f-9983-f5bc190c778b_rw_3840.png?h=d2e680c66a00bf878957974f3d57ca57)
Scenario
Many cities across Europe, including The Netherlands, are rethinking urban living and trying to accommodate cities to become even more cycle-friendly. This will mean an increase in the overall number of cyclists, which is a positive thing when it comes to traffic pollution. However, what about the households that share just one bike? Could a system work in a household that had a shared bike? How would this system work and what features would it would have?
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/efba4247-fdf3-4e09-ab4f-4e752142bfda_rw_3840.png?h=6d006e536de01713b4cfaedb8bbd5972)
Assumptions (why, who, where, what, when?)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/6cf6c2db-0318-43c4-b3fe-2dc9584f115b_rw_3840.png?h=324fd9b04e9bfbd440f1e67be9ec2d62)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/cadccc0d-f37a-4e00-bf59-5bd469f8fc8c_rw_3840.png?h=bfe72e849fc2230043013f875189d5f8)
User Research - Process
Based on the problem provided and the assumptions, I proceeded to identify behavioral and domain-specific questions that would help me with narrowing the scope of the problem to a few, important use cases, to a representative group of my friends.
I presented these questions to my more than willing friends (in return for a cup of coffee or 🍻) and documented their responses in a google form. The following pictures are the screenshots of these responses.
Total sample size : 6 people | Responses recorded : 5 (eliminated one outlier in age and very specific physical mobility needs)
Total sample size : 6 people | Responses recorded : 5 (eliminated one outlier in age and very specific physical mobility needs)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/8498a951-cfc6-445c-9896-153c1cbc090d_rw_3840.png?h=be763867e4dcc0578542788c61a42fcf)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/34a58428-6e04-4650-b8a3-3a9332bdab84_rw_3840.png?h=2a55d847f680eaaa9fc30f26c61d8167)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/0e73daf2-14a7-411d-9dca-d87b7a495d5a_rw_3840.png?h=c1e988bfe30f31c14447e60ea780efe6)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/49af9dfe-8779-40bb-9e1d-8e4c8a453791_rw_3840.png?h=99a4e2ad24c3b32c272a21f9e7aa3a5f)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/f271c524-2272-4400-ba36-b1ea1a79d9bb_rw_3840.png?h=fc7e819903a4d7b96a4fc0161cbd835b)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/938c494a-2c16-41af-9d2c-d53e2d1e4c23_rw_3840.png?h=562990ecc6ddcdaf19c647d24d5eaf82)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/e3815006-44ef-4bb0-8d07-b70b70277724_rw_3840.png?h=8cbb0c0d8489ef78a519bb1750f39704)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/e0e2f0c2-53a3-44d4-96ae-8986f0ca34af_rw_3840.png?h=79cce27b5997a9c1fff75e481a855139)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/15992e3a-d19b-4abd-9a9d-77fb74f90eb5_rw_3840.png?h=48711e66f3fcd157839218f679246f81)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/35abe1d4-f99e-4c87-8599-b804e003f6a9_rw_3840.png?h=5586bc7e3dade3a64c36cae5be1f6717)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/0bace596-0042-4c4f-87fe-9dd4ba631f7c_rw_3840.png?h=a8a0e75506454c754fa703fde7a204a6)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/c6c9e4f9-b28f-4f4c-839d-4ff188113f88_rw_3840.png?h=bb3a374552a80d1b46923d6ce2a92c5a)
User Personas 1/3
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/f00f7ddb-b278-4052-891d-c319879181a6_rw_3840.png?h=deec6caeed284ecd34b9bc3b595ab15b)
User Persona 2/3
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/628dc5e5-2fc1-423c-83e3-fddd073d408c_rw_3840.png?h=00c8c650856d81b8d1b3e2ef2396f865)
User Persona 3/3
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/ccac4557-8f7e-47c8-8042-2bf44f789713_rw_3840.png?h=14f4dc7f1034312bc29e8a64ae8e9cae)
Key Use Cases
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/069b3da7-b229-4c60-a2b3-fc695b1956ac_rw_3840.png?h=cf1e2eb6d2ec7ea6a3c12d00df1f6402)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/37cef5b1-6026-4b76-bb3c-b8b31503078c_rw_3840.png?h=0f83374d11c3abb31390a7471c96867d)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/c685e12e-21fc-4bb4-91f2-bf847d71c399_rw_3840.png?h=e1d6f98fd2261c106c2389f2c44777f0)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/f96eed9c-7caf-46c8-8a17-5ef4c4e36c48_rw_3840.png?h=fa1872887dea6e1a0ac8fb2771860c46)
![](https://cdn.myportfolio.com/c3c747c2-358d-474a-a786-ea1b3afba5f5/ed0282a8-e1d8-4244-b292-3a1f6353481e_rw_3840.png?h=bc10cd8aa50eb276bbcd32fc38e83076)